Client Success

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Here’s what my clients say:

“You changed my life”
“You’re the only one who is as interested in my business as I am”
“I’m so inspired – I can’t wait to get going”
“Why didn’t I think of that?”
“I can’t believe I didn’t see that”
“Yippee – look at my P & Ls – I blitzed my targets!”
“Yippee, I’m now living the life I dreamed of not so long ago”
“We couldn’t have done it without you”

My clients win awards (and so do I*). They’ve won Telstra Awards, local awards, regional awards and franchise awards. They get noticed!

  • They make MORE MONEY – and I’m talking PROFIT – after they’ve paid themselves”
  • They take holidays – I INSIST on it! The team runs things while they are away – and (just between you and me) often do a better job than the owners thought they could – which goes to prove it can work without you having to be there every day!
  • They are confident and capable – sure the odd thing goes haywire now and then – BUT THEY CAN HANDLE IT – calmly, effectively and without stress.
  • They have control over their business and most importantly THEY HAVE THEIR PASSION BACK! I can’t tell you how important it is to really enjoy what you do.

 

Here are some of their achievements:

Asia Pacific Business Excellence Awards 2011 – Angela Fritzsch Integra Tax – WINNER “Best Overall Company under 10 Employees”
40 under 40 Awards 2011 – Tyler Crosbie – My Reflections
Franchisee of the Year 2011 – Australia/NZ – Mr Rental Rockingham
Telstra Small Business Micro Award Finalists 2010- Business Solutions WA
Telstra Small Business Award Finalists 2009 – My Reflections
Telstra Business Women’s Awards – WINNER Commonwealth Bank Business Owner of the Year WA 2010 – Jan Ford
GWN WA Regional Small Business Awards Winner – Business Solutions WA
Peel Regional Awards Micro Business Winner x 2 years Business Solutions WA
Peel Regional Awards Winners – Golf Down Under
Rockingham Kwinana Business Awards Finalists – Donnabella Bridal
Rockingham Kwinana Business Awards 2009 – Best Franchise Mr Rental Rockingham
Rockingham Kwinana Business Awards 2010 – Best Franchise Mr Rental Rockingham
Australian Franchise Council Award 2009 1st Runner-up – Mr Rental Rockingham
Rockingham Kwinana Business Awards 2009 – Best Micro Business – My Reflections
Rockingham Kwinana Business Awards 2009 – Business of the Year – My Reflections
Rockingham Kwinana Business Awards 2011 – Best Micro Business – My Reflections
Rockingham Kwinana Business Awards 2010 – Business person of the Year – Veronica Smith Donnabella Bridal
Pilbara Regional Awards Finalist 2008 – Jan Ford Real Estate
Peel Regional Awards Winners 2008 – Best Franchise ActionCOACH Mandurah
Peel Regional Awards Winner 2008 – Enterprising Woman Business Owner – Pauline Bright
ActionCOACH Global Rookie of the Year Finalist – Pauline Bright 2005
Asia Pacific ActionCOACH Coaches Awards 2011 – Finalist “Best Client Results” – Pauline Bright
Global Top 100 ActionCOACH Business Coaches 2009, 2010, 2011 – Pauline Bright

 

Kate Barnes

I’ve had the absolute pleasure of working with Pauline recently, who provided business coaching/strategy advice.

Pauline has the fabulous ability to quickly understand the essence of what a business and the owner/founder is all about, and importantly keeping them true to each other. Pauline gives simple and practical ideas and advice that instantly get to the heart of the matter or issue. Her practical advice makes sense, gives clarity and clear steps on how to move forward, while demonstrating grace, deep insight, wisdom and impeccable professionalism. She is filled with passion and empathy, while offering sound business recommendations. In my experience, a unique combination.

I highly recommend Pauline to anyone wanting to move their business to the next level and build a strong foundation for success at the same time. Thanks very much Pauline, your work is invaluable.

Michelle McLaren

“From the first session with Pauline Bright, coaching has been amazing.

Prior to coaching, I felt my business had untapped potential but didn’t have the skills or knowledge to develop it.

Now I have so much more than I bargained for. I haven’t felt this excited and enthusiastic about my business for a long time. The skills and knowledge I’m gaining are helping me, my business and my employees for years to come. Her knowledge and passion for business success is pure inspiration.

She takes everything I dream of being able to do and turns it into reality. Pauline has given me the tools to help my business grow, develop structure and use my time in more appropriate ways.

If I had to say one word about Pauline it would be ‘Priceless’.”

 

Pille Repnau

Pille Repnau

“I have just had the best thing happen to me in my business. I had my first session with Pauline. It is unbelievable how much she can pack into a 2 hour session and how much clearer and easier it already seems.

Pauline listens and picks out the feasible from among the many ideas in my scattered creative brain and suggests the best ways of implementation.

I am aware that I know photography well but I have minimal knowledge of building a business, so I need to learn and I want to learn from the best. From the few workshops I attended with her I knew she was the coach for me; she understands creatives but is also capable of kicking me into motion.

I love that Pauline is a fast thinker and always very spot on, she captures the essence and removes the unnecessary fluff, bringing you to realise the bottom line. Thanks to her, I am now even starting to love the money side of my business!”

Nick Hoare

Nick Hoare AAPL Air

Before we started coaching with Pauline our business was moving along without focused direction or vision, we had a wish rather than a plan and decisions were made without due diligence.

Our business is much more focused now, planning is taking place and target setting is planned every 3 months. After coaching with Pauline we now have a much stronger grasp on my figures, testing and measuring systems. I can now take a step back and look at the business with more clarity.

Since our coaching began we have increased our turnover by 27% two years in a row and built our team of contractors from 4 to 16.

When I first started coaching I found it challenging but quickly realized that after our meetings I came away full of ideas and strategies that would move our business in the direction we wanted. Having the ability to phone or email Pauline is a great asset in itself.

Our investment in coaching has had a great return from a business and personal point of view and has helped greatly to balance my life between work and family life.

 

Tracey Loubser

Confident Cashflows and Confident Cashflows Plus

Tracey Loubser

“I’ve gone National! Thank you for being you Pauline, and thanks always for your support”

WINNER : 2014 WA Regional Small Business Awards – Home Based Business
WINNER : 2013 Alcoa Peel Excellence Awards – Home Based Business
WINNER : 2014 Alcoa Peel Excellence Awards – Home Based Business
WINNER : 2015 Alcoa Peel Excellence Awards – Home Based Business
WINNER : 2014 RKCC Telstra Regional Business Awards – Owner Operator
WINNER : Nifnex Top 100 Influential Business People Perth 2015
Finalist 2015 Australian Accounting Awards – “Thought Leader” category
As seen in the media : “Accountants Daily” & “Public Accountant

“Pauline is an absolute gem in the world of business coaching!

I tested out other coaches before Pauline, but what I found in Pauline was something unique, insightful, relevant and to the point!

Pauline doesn’t mess around with generic coaching ideas.  Her extensive business experience gives you real hands on insight and solutions to get the results you want.  She gets right down the core of why you are in business, so you can design the business you want.”

 

Ray Briene

GeckoBlue Interiors

Ray Briene Geckoblue

Awards:
Winner RKCC Business Awards 2014 – Business Person of the Year
Winner RKCC Business Awards 2014 – Small Business of the year 2014
Winner RKCC Business Awards 2014 – Business of the Year 2014
La-Z-Boy WA highest % sales growth store 2011
La-Z-Boy WA highest % sales growth store 2014
Winner RKCC Business Awards 2012 – Micro business of the year 2012
Finalist RKCC Business Awards 2012 – Business person of the year 2012
Winner Nifnex Top 100 Influential Business People Perth 2015

“Pauline, you are certainly focused and on the ball; your enthusiasm is contagious and much enjoyed.”

“I know you are always honest, it is who you are and that’s what I like about you. I just wanted to be sure that you push my buttons and make me think, and go as hard as I can to succeed as quickly as I can.”

“I have attached my figures to date… it is clear to see that both Vanessa and I are doing a great job. Of course I would say that about myself!!!!!”

 

Heather Moseley

Shoreline Marine Fabrication

“It’s so much more energising to look forward rather than focus on the problems. (take-away!).

We are all starting to say…What would Pauline say?  We’re really loving working with you.  You bring order to our thinking, take away the stress and replace it with a renewed excitement and vision forward.”

 

Teresa Tansell

Business owner & dancing diva

“Pauline has an uncanny ability to reveal strengths you didn’t know you had. Business coaching may be the official title of what Pauline’s done for me but it extends far beyond that.”

 

Jo Kennedy

Harley Boys

“Pauline Bright and Bright Business is a fabulous organization. We’ve been coached and mentored by her for quite some time now. And as a business we have grown through her knowledge and her expertise. We really appreciate all the work that she’s doing with us.”

 

Michele Emmerson-Law

Green House Realty

“Hi I’m Michele. The Money Mastery workshop is absolutely amazing.  I feel I’ve been challenged! I’ve got all sorts of different ideas and things going on in my mind and I’m going off to start living in my core genius. Thanks very much Pauline!”

 

Fleur Allen

Founder, Director, Master Networker at Out of the Box Biz

“Pauline is an expert in her field and able to motivate you into action efficiently and effectively. I would recommend her to anyone that is serious about taking their business to the next level of success.”

 

Louisa Brown

Wicked Dance Works

“First I’d like to say thanks very much for an awesome workshop. I’m going to go straight back and start implement everything that I learned this morning, straight away while it’s fresh in my brain.”

 

Jennifer Rose Bryant

Managing Director at Women in Business WA, Inaugural Committee Member for the Weekend to End Women’s Cancers

“Pauline is a passionate business coach and her values and ethics ensure your business aligns with what you need in order to grow.

Pauline identifies and actions the necessary strategies for you to implement to make positive changes.

Working with Pauline as a mentor, coach and business advisor is a privilege.

Pauline is highly recommended and definitely gets results!”

 

Angela Fritzsch

Integra Tax and Accounting

Angela Fritzsch Integra tax

Award Winner: Asia Pacific Best Overall Company under 10 employees 2011

(Note from the coach:
Congratulations Angela! This is a very well-deserved award, competing with businesses from Indonesia, Malaysia, Australia and New Zealand. Angela won this award in her category based on her turnover and profit, as well as growing a strong team; implementing systems for management, customer service, her commitment to team training and team celebrations, defining the company’s vision mission and culture and most importantly – BALANCE. Angela achieved her goals while increasing her family time and taking 10 weeks holiday!)

“Yippee! I achieved my Financial Goals 12 months ahead of schedule, thanks Pauline”

“Pauline does an awesome job explaining a lot of useful information that you can take back to your business and work on straight away. And it’s not just theory of “this is what you need to do” – but practical tools, suggestions and strategies that you can use now that will impact you today.

 

Joe Jooste

Gilmour & Jooste Electrical

Joe Jooste Gilmour and Jooste

“We have increased our profit margin, reduced the number of hours we work in the business and we’re virtually debt free.

We’ve learned how to employ the right team. We have 2 new team members and more vans on the road. We are enjoying the business more – and it’s not all about the money!

Business Coaching is a very exciting and rewarding experience. It has been beyond our expectations.”

 

Terri Billington

Visionary Entrepreneur, Business Mentor, Speaker, Trainer, Author, Instrument for Change

“Pauline is an inspirational Business owner, Business Coach, presenter and colleague. A key strength of Pauline’s is her creativeness and ability to Coach her clients into finding their own. Her versatility allows her to fit into both a leadership and team player role.

As a presenter, Pauline is an inspiration to all who have the opportunity to learn from her.

I would highly recommend Pauline to anyone who would love massive shifts in their business and personal lives.”

 

Jen Pryor

Pryority Office Management Services


“Thank you Pauline for a lovely morning. It was very informative and, myself being a bookkeeper coming from a bookkeeping background, even I’ve taken away some information that’s relevant to not only bookkeeping but that I can also use in my own business. So thank you again, it was excellent!”

 

Kate Bird

Colour Me Kate

“I’ve just attended Pauline’s Women in Business Master Class. It was mind-blowing! It was one of the best 3-hour sessions that I have spent in a long time. Pauline is so knowledgeable about her stuff and I didn’t know what I didn’t know! Now I’m going to go home and try to put it into practice and watch my business fly. Thank you so much Pauline and I really enjoyed it!”

 

Kier and Sam Forsyth

Mr Rentals Rockingham

  • Franchisee of the Year 2011 – Australia/NZ – Mr Rental Rockingham Winning Business:
  • Australian Franchise Council Award 2009 1st Runner-up – Mr Rental RockinghamRockingham Kwinana Business Awards 2009 – Best Franchise Mr Rental Rockingham
  • Rockingham Kwinana Business Awards 2009 – Best Franchise Mr Rental Rockingham
  • Australian Franchise Council Award 2009 1st Runner-up – Mr Rental Rockingham
  • ActionCOACH Annual Award – Most Significant Growth Local Business – Dec 07
  • Turnover up 28.7%
  • GP up 77.5%
  • NP up 148%
  • Lead generation up 3.3%
  • Conversion up 11.1%
  • Avg $ Sale up 9.1%
  • 33% increase in time spent with Family
  • The business now works under management, allowing the owners plenty of family time including overseas holidays.

“Since being involved with Pauline, Sam and I have enjoyed being owners of a business once again.

Pauline, in her special and unique way, has been instrumental in giving us the tools to help reignite our enthusiasm & passion for our business again, continually asking us relevant questions, whilst allowing us to derive our own answers.

We now have a business which can, and does, run profitably and successfully, without us. This has been brought about by our change in mindset, application of systems & procedures, and with having a team now that really do walk through the door in the morning with enthusiasm and ownership.

Thanks very much Pauline, for everything.”

 

Jan Ford

Jan Ford Real Estate Port Hedland WA

Awards:

  • Pilbara Regional Awards Finalist 2008 – Jan Ford Real Estate
  • Telstra Business Women’s Awards – WINNER Commonwealth Bank Business Owner of the Year WA 2010 – Jan Ford

“I am living the life I planned for a long time……….. a long time ago, we wrote this out…and now it is happening. Thanks for great inspiration and support Coach….”

“What a great session last week, yes it was oresome (sic) for all of us. Thank you so much for coming and seeing in town what we see. It is encouraging to have help and guidance in business and in life…”

“We’ve had a great week already. Last coaching session with the girls was oresome, and it kept getting better…”

“The girls are setting and reaching their targets and are now reaching for their stretch targets”

 

Suzanne and Tyler Crosbie

My Reflections

Award Winning Business:

  • Rockingham Kwinana Business Awards 2009 – Best Micro Business – My Reflections
  • Rockingham Kwinana Business Awards 2009 – Business of the Year – My Reflections
  • Rockingham Kwinana Business Awards 2011 – Best Micro Business – My Reflections
  • Telstra Small Business Award Finalists 2010 – My Reflections
  • 40 under 40 Awards 2011 – Tyler Crosbie – My Reflections
  • ActionCOACH Annual Award for Innovator of the Year Local Business – Dec 07
  • Turnover up 312%
  • Lead generation up 175%
  • Avg $ Sale up 15%
  • Increase in time spent with Family 29%
  • Grown the business from retail to wholesale and secured 2 new national contracts
  • Tapped into new corporate market
  • Implemented new IT systems saving a minimum of 15 hours per week

“We had a major change in mindset from hating the business to loving it and committed to do whatever it takes.”

“Our biggest challenges have been without a doubt, mindset. We were not aligned as business owners and there was little to no vision of what could be. We both knew something had to change or we would wind up being a statistic of business failure.”

“Changing our mindset around team has ultimately produced the greatest benefit to our business. More than anything we have adopted the principle that Pauline taught us of ‘There is a line and that we can choose to be above or below it’. We have worked tirelessly on our systems and the effect is massive results in our turnover and growth.”

 

Veronica Smith

Donnabella Bridal Couture and All Formals

Awards:

  • Rockingham Kwinana Business Awards Finalists – Donnabella Bridal
  • Rockingham Kwinana Business Awards 2010 – Business person of the Year – Veronica Smith Donnabella Bridal
  • ActionCOACH Annual Award – Business Leader of the Year Local Business – Dec 07
  • Grown the business – Opened a second business
  • Turnover up by 42%
  • Decrease in hours worked 33%
  • Attended “Billionaire In Training” in Las Vegas 2 weeks – business worked without them for 1st time in 12 months

“Pauline has provided me with an opportunity to develop the leadership skills that are essential to the growth of my businesses.”

“The knowledge and skills acquired from a variety of programs on offer has allowed me to set achievable goals that my team can work toward every day. Consequently, our businesses have celebrated increases in turnover and profit that were inconceivable prior to investing in the Business Coach program.”

“Thank you so much for your support, encouragement and butt kicking this year! I have really enjoyed getting to know you better and I couldn’t have asked for a more dedicated mentor in my life.”

 

Nikki Brooks

Stewart Corporate Pty Ltd
Stewart’s @ Brookleigh Pty Ltd
Brookleigh Equestrian Pty Ltd
Health & Spa At Brookleigh

Nikki Brooks Brookleigh Estate

“Pauline coaches with integrity, intuition and intelligence.”

“Since Brookleigh Estate management team has been under the tuition of Pauline major changes have occurred on the property all positive and all as a direct result of coaching. One business has gone from a negative to positive bottom line. Another business has redirected its energies and services to a simpler format and also become profitable in the 3 months it has been running.”

“Our focus of coaching has now moved from management of businesses to the management of major events.”

“Pauline’s ongoing coaching is invaluable to our companies as she encourages us to work “on” the business growth, when it’s always so easy to get caught up working “in” the business!”

 

Neil Reveler

Brookleigh Equestrian Estate / Stewarts’ Restaurant

Neil Reveler Stewarts at Brookleigh

Results

  • Business sustained profit for last 6 months, prior to never making a profit
  • Employed a fantastic team with Action’s recruiting system
  • Business works 80% without owner and director.
  • Able to take many overseas trips per year
  • Enabled Director to purchase Dream Property by the ocean

“The Brookleigh team have been receiving coaching from Pauline Bright for two years now and many of the positive changes that we have affected are as a direct result of the coaching and training that we have received from Pauline. Stewart’s restaurant has now gone into a profit mode and has sustained that position for the last 6 months. We now have systems and team members who responsible for their own areas.

“Apart from the financial achievements we now have a committed team that are passionate about their workplace and their goals. Team training days with Pauline have become a much looked forward to event at Brookleigh.”

“On a personal level I feel that I have grown and developed in ways greater than I would have ever hoped for, two years ago. Pauline showed me the tools to organise myself and my life. I now work on my business and achieve what I could only dream of for so many years.”

“One year ago I purchased my dream – A holiday home on the ocean. Now, I not only own my own piece of heaven but I am able to spend two or three days in it, I do so without any guilt feelings as I know that our systems are in place and my team have pride in the work.”

“Pauline is not only my coach but has become a constant source of inspiration. As a creative person myself, I have found Pauline immensely helpful in directing my strengths to successful conclusions for both my business and myself.”

“I mostly admire Pauline’s ability to adapt her training methods to suit her clients. The personalities at Brookleigh are different to many others in business. Pauline realised this from the outset and has always dealt with us in very effective ways.”

 

Alison Polson

The Ploughman’s Restaurant

Results

  • Turnover up by 25%
  • Took a business that was running at a loss and sold it for a profit after 6 months
  • Employed a fantastic team with Action’s recruiting system
  • Created systems to enable owners to work on the business 1 day per week each

“Pauline taught us to set goals; we fired all our “staff” and made them team members. We fine-tuned our ordering, stock control and menus. Our weekly coaching sessions with Pauline were always uplifting we always left the session feeling refreshed and excited.”

“We have sold the restaurant, by setting our RAS and putting it in the present tense. We set a date and everything fell into place. I look at the lessons I have learned from Pauline, not only for business but for life. Everything I have learned has been amazing.”